Homepage → 🤔 General FAQ

🤔 General FAQ

The most common queries about our processes and services

How to change or reset your Client Area password

Updated 2 years ago

My website is down or I can't log in to emails. What should I do?

Updated 2 years ago

How to arrange a free website migration

Updated 2 years ago

How to add a sub-user to your client account

Updated 2 years ago

Why is my order status "Awaiting Manual Review"

Updated 2 years ago

What happens if I don't pay?

Updated 2 years ago

When will my renewal invoice be generated?

Updated 2 years ago

Which payment methods do you accept?

Updated 2 years ago

Can I get a refund?

Updated 2 years ago

Will you increase my renewal price?

Updated 2 years ago