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🤔 General FAQ

The most common queries about our processes and services

How to change or reset your Client Area password

Updated 1 year ago

My website is down or I can't log in to emails. What should I do?

Updated 1 year ago

How to arrange a free website migration

Updated 1 year ago

How to add a sub-user to your client account

Updated 1 year ago

Why is my order status "Awaiting Manual Review"

Updated 1 year ago

What happens if I don't pay?

Updated 1 year ago

When will my renewal invoice be generated?

Updated 1 year ago

Which payment methods do you accept?

Updated 1 year ago

Can I get a refund?

Updated 1 year ago

Will you increase my renewal price?

Updated 1 year ago